At Grovetown Caravans, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the New Zealand Privacy Act 2020.

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1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Physical address (if required for sales or delivery)

• Enquiry details (e.g. caravan preferences, budget, trade-in details)

• Website usage data (via cookies and analytics tools)

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2. How We Collect Your Information

We collect information when you:

• Fill out a contact form on our website

• Message us via Facebook, email, or phone

• Make an enquiry about a caravan

• Purchase or sell a caravan through us

• Visit our website (through cookies and tracking tools)

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3. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide customer support

• Process sales and purchases

• Recommend suitable caravans or services

• Improve our website, marketing, and customer experience

• Send updates, promotions, or follow-ups (only if appropriate)

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4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g. finance companies, transport providers, compliance inspectors)

• Third-party platforms (e.g. Facebook or Google for advertising purposes)

• Legal authorities if required by law

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5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality

• Track visitor behaviour

• Deliver more relevant advertising

You can disable cookies in your browser settings if you prefer.

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6. Storage and Security

We take reasonable steps to protect your personal information from:

• Loss

• Unauthorised access

• Misuse or disclosure

Your data is stored securely using trusted systems and platforms.

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7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

To do so, please contact us using the details below.

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8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Grovetown Caravans
Email: info@grovetowncaravans.com
Phone: 021637133
Location: Blenheim, New Zealand

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

By using our website or services, you agree to this Privacy Policy.